This publication presents several research studies carried out in cooperation with academics and students from the Institute of Special Education Studies, Palacký University Olomouc as part of the project IGA_PdF_2020_028: Research on inclusion of individuals with special needs. This project builds on similar projects implemented between 2017 and 2019 which focused on the issue of inclusion in the context of schools and school counselling centres. All of the chapters emphasise the significant position of the family in the education of pupils with special needs. Especially in an inclusive learning environment, which does not offer so many opportunities for interaction between teachers and parents, teachers may not be aware of substantial experience that families have and that significantly affect the interpretation of future events. The text of the first two chapters showed that in some cases this experience is very intimate or even hurting for the parents. The knowledge of the life stories of the pupils and their families may help us better understand them and adapt educational and counselling interventions.